_edited.png)
FAQs
HOW DO I RESERVE?
You can reserve by filling up our inquiry form or by sending us an email
IS THERE A DEPOSIT FEE?
We require a 50% deposit fee for all bookings. Your deposit secures your date & time with us. The remainder of your payment is due 10 days prior to the event date. Cancelling less than 30 days before the event date will forfeit 50% of total payment. Otherwise, you will receive a full refund.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept credit cards, cash, checks, and PayPal. Payments are done electronically, except for checks and cash which can be mailed or delivered in person.
HOW FAR IN ADVANCE SHOULD I BOOK?
The earlier the better! As soon as you have your date and time set, we can take your booking. Remember, our holiday & weekend dates fill up the fastest, so don't delay in reaching out to us.
HOW MANY COPIES DO YOU GET PER SESSION WITH THE BASIC PACKAGE?
You get two copies of 2x6's or one copy of 4x6 per session for the basic package. If your package includes a guestbook, one copy of your 2x6 will go to the guestbook. If you've decided to go with the 4x6, one copy will be printed per session, and another copy to be put in the guestbook.
DO YOU EXTEND YOUR SERVICES OUTDOORS?
Yes, we do provide services for outdoor events. However, do to the sensitivity of our equipment we are very selective about the conditions we are willing to work in. Call us to discuss the specifics of your outdoor event.
HOW MUCH SPACE DO YOU NEED?
The set up requires the following:
- 7 x 7 ft. floor space (minimum)
- Dry surface
- Reliable power source
- Access to a 3-prong outlet